Whether it's a slow leak that's been eating your subfloor for weeks or a flooded basement at 2am, our New Baltimore crews are already moving. Our New Baltimore-based teams arrive with truck-mount extractors, moisture meters, and drying gear staged and ready to go.

We built our New Baltimore branch after hearing the same complaint over and over from New Baltimore, MI property owners — the "24/7" number that never actually answers. Every technician on our New Baltimore roster is a Hirex Water Damage employee, not a gig-app contractor pulled from a random directory.
Each lead tech holds an IICRC Water Restoration Technician certification and has personally handled clean-water, gray-water, and contaminated black-water losses, so Burst Pipe Cleanup in New Baltimore isn't a side service we tacked on — it's the reason the company exists. We're fully insured and licensed to work anywhere in New Baltimore, MI, so you're protected from the moment our truck pulls into the driveway.
We keep a stocked warehouse inside New Baltimore, MI so equipment never has to be trucked in from another region, which is the difference between a 45-minute arrival and a next-day one.
Ask any New Baltimore property manager who has dealt with a burst supply line at 3am — the difference between a crew that shows up ready and one still loading a truck at the shop is measured in gallons of water soaking into your subfloor. That's the gap Hirex Water Damage was built to close, one New Baltimore call at a time.

Water damage doesn't always look dramatic at first — some of the costliest New Baltimore jobs we've handled began as a small, easy-to-miss problem. Here's what tells us a property needs professional attention rather than a mop and a fan:
Recognizing one of these signs early is the difference between a contained repair and a gutted room, so call our New Baltimore team and get a straight answer on how urgent it is.
From a single soaked bedroom to a commercial building with three flooded floors, our New Baltimore teams are equipped to scale up or down — nothing gets a cookie-cutter response.
We arrive with submersible pumps and truck-mount extractors that get standing water out of a New Baltimore property before it soaks deeper into the subfloor. Every extraction job includes moisture mapping so we know exactly which materials are still holding water once the visible flooding is gone.
Once water is out, we bring in commercial air movers and LGR dehumidifiers, positioned using psychrometric readings rather than guesswork, with daily drying logs so you can see the numbers improving, not just take our word for it.
On the residential side in New Baltimore, we handle the flood-cut, subfloor checks, and content pack-out so your home is ready to rebuild, with clear photo documentation at every stage for your insurance claim.
For commercial New Baltimore accounts, we assign a project lead, run crews after normal hours to reduce downtime, and bring equipment sized to the actual footprint — we know a flooded lobby or a leaking unit above tenants below has to move fast.
When a New Baltimore job involves sewage backup, our team suits up in full PPE, applies EPA-registered antimicrobials, and safely disposes of porous materials that can't be saved.
Every New Baltimore job includes a preventive antimicrobial application, and if we spot conditions that need full remediation we tell you plainly instead of quietly hoping it clears up.

You get a written estimate before any equipment runs, not a mystery total handed to you after the fact.
Local staging inside New Baltimore, MI means New Baltimore response times usually beat the national average by a wide margin.
Our paperwork is built to match what adjusters expect, and we'll speak with your insurer directly on your behalf.
If moisture readings aren't where they should be at the end of the job, we come back and keep drying at no extra charge.
Tell our New Baltimore dispatcher what's happening — we'll ask a few quick questions to send the right equipment on the first trip.
The closest available technician is routed to your New Baltimore property with equipment staged and ready.
Standing water comes out first; drying equipment gets placed only after we've mapped exactly where moisture is hiding.
We re-check moisture levels daily until materials hit dry standard, then hand you full documentation for your records or your insurer.

We measure moisture with instruments, not guesswork, and we won't sign off on a New Baltimore job until those readings match the dry standard for the materials involved. If a callback shows lingering moisture within 30 days of a completed job, we return and correct it at no additional charge.
That's not a marketing line — it's written into every New Baltimore work order we issue. A repeat visit under this guarantee doesn't mean starting over — we pull the original moisture logs and pick up exactly where the last visit left off.

"We had standing water from a burst water heater and the technician showed up before I even finished mopping the entry way." — Danielle R.
"I didn't touch the claim paperwork once. They sent it straight to the adjuster with photos and moisture logs attached." — Marcus T.
"They showed me the daily moisture readings so I wasn't just trusting a stranger's word that the house was dry." — Priya S.
"Our restaurant flooded from a line break in the kitchen and they had us back open in three days flat." — Aaron W.
"They handled a blackwater situation in our basement without making me feel like it was a bigger disaster than it was." — Lena G.
"What they quoted up front is what I paid. No hidden equipment fees." — Sam O.
Because our equipment is staged inside New Baltimore, MI, most New Baltimore calls see a technician on-site within 60 to 90 minutes of the initial call.
Yes — every New Baltimore job gets a written estimate before equipment is turned on, and we walk through it with you line by line.
Around-the-clock coverage in New Baltimore includes extraction, drying, and Category 3 sewage response — nothing on that list waits for morning.
We build our paperwork specifically to match what adjusters need and will speak with your insurer on your behalf.
Dryness is confirmed with instrument readings against a documented dry standard, not just by feeling the wall or carpet.
Yes, our New Baltimore crews are trained and equipped for Category 3 blackwater response, including PPE and antimicrobial treatment.
If it's safe, shut off the water source, move electronics and valuables away from the affected area, and avoid the space if standing water is near outlets.
We scale crews and equipment for commercial New Baltimore accounts and assign a dedicated project lead for anything beyond a single unit.
Drying time varies with material and how quickly extraction started, but 3 to 5 days is typical for most New Baltimore jobs.
Mold isn't inevitable, but the window to prevent it is narrow, which is why we treat speed as part of the New Baltimore service, not an upsell.
Yes, if moisture readings aren't at dry standard when we finish, or a callback shows lingering moisture within 30 days, we return at no extra charge.
See the zip codes and nearby cities listed below — our New Baltimore crews cover that full radius.
Our New Baltimore dispatch covers the full city plus a wide radius of surrounding zip codes, backed by additional crews staged throughout New Baltimore, MI for larger losses. If your address falls inside or near New Baltimore, a Hirex Water Damage crew can typically respond the same day.
— Embedded service-area map for New Baltimore, New Baltimore, MIOne call gets you a New Baltimore-based team, not a routed national queue.
Call +1-844-234-5373